Shipping policy
At SKM Studio LLC, I understand the importance of receiving your custom handmade products in a timely manner. I strive to provide fast and reliable shipping services to ensure your complete satisfaction.
Processing Time: Since all products are handmade to order, please allow an average processing time of 5-7 business days from the date of placing your order. During peak periods or busy seasons, processing times may be slightly longer. Rest assured that I am dedicated to creating high-quality products that meet your expectations.
Shipping Methods and Times:Â Various shipping methods are offered to cater to your specific needs. The shipping time is dependent on the method selected during checkout. Please note that the estimated shipping times provided are in addition to the processing time.
Shipping materials:Â When possible, I use recycled boxes, envelopes and packaging to reduce waste. All new packaging is sourced from eco-friendly vendors when possible.
Communication and Updates:Â I understand the importance of keeping you informed about the status of your order. If there are any unforeseen delays in processing or shipping your order, I will promptly notify you via email or other contact information provided during checkout. My goal is to maintain transparent communication with you throughout the process, ensuring you are aware of any changes or updates.
Order Tracking: For your convenience, I provide order tracking information once your package has been shipped. You can use this information to track the progress of your shipment and estimated delivery date. Please note that tracking updates may take some time to appear after your order has been shipped.
If you have any questions or concerns about your shipping, please contact me. I'm here to assist you and ensure a smooth and hassle-free shipping experience.
Thank you for choosing SKM Studio LLC. I appreciate your patience and understanding as I work hard to deliver your handmade products in a timely manner.